The strategy of insurance companies to attract the interest of their customers to buy insurance products offered is one of them is to provide special or additional services. Special services from car insurance in general have something in common. Meanwhile, special services usually provided by insurance providers include the following:
Repair costs in all Indonesian workshops
Special services for insurance companies that provide repair costs at partner workshops throughout Indonesia. Usually insurance companies have cooperated with workshop owners in all provinces of Indonesia.
Crane service
Car insurance companies usually provide free towing services to their customers. Customers can contact the insurance to get a free towing service.
Change the car
Policyholders are usually given a replacement car with a certain period of time by the insurance company. What you need to know is that the replacement car is not a replacement for a new car, but because the policy holder's car is still being repaired in the workshop, a replacement car is provided during repair.
Ambulance
Free ambulance is also provided by the insurance if the accident policy holder.
Quick claim
Other special services are quick claims, these claims can be submitted at all branches of insurance companies by policyholders.
Customer service
To make it easier for policyholders to contact the company if at any time experience something undesirable, the insurance company will also provide customer service even up to 24 hours. What is the purpose of the insurance company to provide this special service? This of course aims to satisfy and increase customer trust.
Transportation costs
Some insurance companies provide special services in the form of transportation costs while the car is in a repair condition
To understand more services obtained with good car insurance and around your car insurance, don't hesitate to ask with our Customer Service. Asuransiku.id as the most comprehensive online insurance portal in Indonesia always provides the explanation you need, related to premiums, sum insured, additional services and benefits obtained when including your car insurance.